Reference

How aq88 Handles Your Personal Information

Your privacy is part of how we run this platform. When you create an account or make a deposit via bKash, Nagad, or Rocket, we collect only what we need to keep your account secure and your transactions working.

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aq88 How aq88 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security and Your Rights

We apply security measures across every part of your account — from login to withdrawal. Here is how we handle the key areas of your privacy on this platform.

Data Storage and Retention

Your account data is stored on secured servers. We keep it only as long as your account is active or as required by applicable rules in your eligible region.

Cookie and Session Control

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block these through your browser at any time.

Account Security Practices

Your account is protected by password authentication and OTP verification on login. We never ask for your bKash, Nagad, or Rocket PIN through any channel.

Requesting Changes or Deletion

You can request access to your data, ask us to correct it, or request deletion by contacting support. We will confirm what we can action under applicable regulations.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to correct something on your account, our support team is here to help. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat session directly from the aq88 site. Our support team handles data and account queries through the same chat window you use for general help.
Email Support Send your privacy request or data query to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log into your account and navigate to the Help section for self-service options including data access requests and cookie preference updates.

Privacy Questions We Get Asked

Here are the questions we hear most often about how we handle your data on aq88.

We collect your name, contact details, and device information at registration. If you deposit via bKash, Nagad, or Rocket, we also log transaction references to verify payments.

We do not sell your data. We may share it with payment processors like bKash, Nagad, or Rocket only to complete your transactions, and with regulators where required by applicable law.

Log into your account and visit the Help section, or contact our support team directly. We will provide a summary of the data we hold within a reasonable timeframe.

Yes. Contact support with your deletion request. We will remove what we are permitted to under applicable regulations and confirm what, if anything, must be retained.

We store only transaction references for bKash, Nagad, and Rocket payments — never your PIN or wallet credentials. Account access is secured with password and OTP verification.

We use session and preference cookies. You can manage or block them through your browser settings at any time, though some site features may not work without session cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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